Koron's agents work inside the TMS and inbox your team already uses — reading tenders, quoting lanes, running check calls, and clearing billing exceptions. Every action is logged and reversible, so ops keeps full control.
SOC 2 Type II Deploys against your existing TMS Live in 30 days
11 min
Avg. quote
94%
Tender acceptance
68%
Touchless
Operating inside brokerages, 3PLs and asset carriers
$1.9M
in short-pays recovered across 14 months
Ridgeline moved invoice reconciliation and dispute follow-up onto Koron after a headcount freeze left aging short-pays unworked. Every mismatch is now matched against the rate confirmation and pursued to closure without a claims queue backing up.
62%
of check calls resolved without a rep
Northbay 3PL
11 min
median quote turnaround
Cordova Transport
The platform
Koron's agents share one model of your loads, lanes, carriers and customers, so work handed between intake, quoting, tracking and billing never gets re-keyed.
Parses EDI 204, email and PDF tenders into structured loads, and flags mismatches against the customer's contract before they hit your board.
Prices spot and contract lanes against live market data, holding to the per-lane margin floors your team sets.
Runs check calls, ingests ELD and carrier updates, and posts status to the customer's portal before they ask.
Reconciles invoices to rate cons and accessorials, and works short-pays and disputes through to closure.
Drafts and sends replies in your voice across email and portal, escalating anything outside policy to a rep.
We handed Koron the check calls and the billing exceptions first, since that’s where our reps lost the most time. It cleared the backlog without a new hire, and customers stopped waiting a day for an answer on a short-pay.
9
Fewer ops FTEs hired this year
38%
Faster customer response time
4.2K
Check calls run per week
Control & reliability
Every action runs against policy you define. Anything outside it routes to a person, and every decision keeps the inputs, the reasoning and the reversal path.
Policy bounds
Set margin floors, approval thresholds and lane rules per customer.
Escalation paths
Anything ambiguous or out-of-policy lands in a person's queue with full context.
Full audit trail
Every action is logged with its inputs and one-click reversible for 90 days.
Review queue
3 awaiting · avg 4m
Quote $2,840 · CHI → DAL · 4.1% under margin floor
Quoting agent · 2m ago
Rate confirmation matched · load #48213 · within policy
Tender agent · 6m ago
Detention dispute · carrier claims 3.5 hrs, BOL shows 2.1 hrs
Billing agent · 11m ago
Integrations
Bi-directional sync with your TMS, visibility providers, accounting and inbox. No rip-and-replace, no parallel system of record.
Need something custom? Koron ships a REST API and webhooks. Read the docs